> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://acme-shop.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# When will my order ship?

You will receive an automatic shipping confirmation via email once your tree has shipped.  
This email shipping confirmation contains the tracking number.  
Tracking information is usually available 48 hours after you receive the email.  
  
It usually takes 2-3 business days to prepare your tree for shipping.  
Depending on your destination, it takes 1-7 days of transit time, including weekends.  
  
Pleases see below the average estimated transit time, using FedEx ground:  
  
![](https://storage.crisp.chat/users/helpdesk/website/6a6fb0ab6b779800/c277897a-aa65-4b2a-8891-56fe87_a5v6tv.jpeg)