> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://acme-shop.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Missing Trees. I only received a partial delivery

You ordered several trees in the same order and you have received a partial delivery. In most cases our trees are shipped separately. And they may or may not ship the same day. Also, the carrier we use may or may not deliver the trees in the same delivery attempt. This is normal. Please refer to your tracking numbers to obtain tracking details for the trees that have not yet been delivered.