> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://acme-shop.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I find my tracking number

After we create the shipping label for your order, we send an automatic email with your order information and the tracking number.  
This email contains the tracking number.  
  
Please note that tracking information may be not available for several hours, as the tracking numbers are sometimes generated 24 hours before we actually ship your trees.  
  
By clicking on the tracking number you can obtain updated tracking information regarding your package.  
  
You can also, visit the carrier web site and enter the tracking number.  
https://www.fedex.com/en-us/home.html
  
![](https://storage.crisp.chat/users/helpdesk/website/919722674a590000/e2baf057-3808-4725-b82b-906bde_1yjs4a5.jpeg)